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Summary

Custify is a customer success software designed for SaaS businesses to centralize customer data, gain insights, automate workflows, and improve customer retention and growth. It provides a 360-degree view of customers, health scoring, task management, and automation capabilities to help customer success teams be more proactive and efficient.

Features
5/14
See all

Must Have

2 of 5

API & Database Integrations

Access Control & Security

Drag-and-Drop UI Builder

Code Customization

Flexible Deployments

Other

3 of 9

Audit Logs & Analytics

Workflow Automation

Partner & Customer Portals

Debugging & Monitoring

Version Control Integration

Mobile-Responsive Support

Prebuilt React Components

AI-Generated App Assistant

Custom Theming & Branding

Rationale

Custify is a customer success platform, not a low-code internal tools platform like Retool. While it offers some features that overlap with general software capabilities (like integrations and automation), it lacks the core 'must-have' features of a low-code development platform, such as a drag-and-drop UI builder or extensive code customization for building arbitrary applications. Its focus is specifically on customer success management, not general internal tool development.