Salesforce
salesforce.comSummary
Ask questionsSalesforce is a leading cloud-based customer relationship management (CRM) platform that helps businesses manage sales, service, marketing, and commerce operations. It provides tools for lead and opportunity management, customer service, marketing automation, and analytics, all integrated on a single platform. Salesforce also leverages AI to enhance various workflows and offers extensive integration capabilities through its AppExchange and APIs.
Features5/14
See allMust Have
2 of 5
API & Database Integrations
Access Control & Security
Drag-and-Drop UI Builder
Code Customization
Flexible Deployments
Other
3 of 9
Workflow Automation
Prebuilt React Components
AI-Generated App Assistant
Debugging & Monitoring
Version Control Integration
Audit Logs & Analytics
Mobile-Responsive Support
Custom Theming & Branding
Partner & Customer Portals
PricingTiered
See allStarter Suite
- Dynamic Email Marketing and Analytics
- Out-of-the-box Sales Processes
- Seamless Customer Service
- Simplified Shop Front Builder
Pro Suite
- Everything in Starter plus Enhanced, Real-Time Chat
- Greater Customisation and Automation
- Sales Quoting and Forecasting
- Access to AppExchange
Rationale
Salesforce is a CRM platform that offers extensive integration capabilities with various data sources and APIs, aligning with the 'API & Database Integrations' feature. It also provides robust security features, including access control, which matches the 'Access Control & Security' feature. Salesforce supports workflow automation to streamline business processes, corresponding to the 'Workflow Automation' feature. The platform includes prebuilt components for building applications, similar to 'Prebuilt React Components'. Furthermore, Salesforce incorporates AI capabilities, which aligns with the 'AI-Generated App Assistant' feature.