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Summary

Custify is a customer success software designed for SaaS businesses to centralize customer data, gain insights, automate workflows, reduce churn, and drive expansion. It provides a 360-degree view of customers, health scoring, and tools for identifying upsell opportunities and managing customer lifecycles.

Features
5/14
See all

Must Have

2 of 5

API & Database Integrations

Access Control & Security

Drag-and-Drop UI Builder

Code Customization

Flexible Deployments

Other

3 of 9

Audit Logs & Analytics

Workflow Automation

Partner & Customer Portals

Debugging & Monitoring

Version Control Integration

Mobile-Responsive Support

Prebuilt React Components

AI-Generated App Assistant

Custom Theming & Branding

Rationale

Custify is a customer success platform, not a low-code internal tools platform. While it offers some features that overlap, such as API integrations for data ingestion and workflow automation, it lacks the core 'drag-and-drop UI builder' and 'code customization' features that are must-haves for a low-code internal tools platform like Retool. Custify focuses on customer data centralization, health scoring, and automation for customer success teams, rather than enabling developers to build custom applications with UI components and code.