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Summary

Custify is a customer success software designed for SaaS businesses to centralize customer data, gain insights, automate workflows, reduce churn, and optimize onboarding. It provides features like customer health scoring, automation playbooks, task management, and a customer portal to enhance customer retention and satisfaction.

Features
4/14
See all

Must Have

2 of 5

API & Database Integrations

Access Control & Security

Drag-and-Drop UI Builder

Code Customization

Flexible Deployments

Other

2 of 9

Workflow Automation

Partner & Customer Portals

Debugging & Monitoring

Version Control Integration

Audit Logs & Analytics

Mobile-Responsive Support

Prebuilt React Components

AI-Generated App Assistant

Custom Theming & Branding

Rationale

Custify is a customer success platform, which is a different product category than a low-code internal tools platform like Retool. While Custify does integrate with other tools (API & Database Integrations) and offers automation (Workflow Automation), these are for customer success workflows, not for building custom internal applications. It also mentions a 'Customer Portal' which could be considered a partner/customer portal, and 'Security & Compliance' which implies some level of access control. However, it lacks the core 'drag-and-drop UI builder' and 'code customization' features that define Retool's offering. The platform is designed for customer success teams, not for developers to build general internal tools.