Custify

Custify is a customer success software designed for SaaS businesses to centralize customer data, gain insights, automate workflows, and manage customer lifecycles. It helps teams reduce churn, optimize onboarding, and drive expansion through features like customer 360-degree views, health scoring, and automated playbooks.

Custify is a customer success platform, not a low-code internal tools platform like Retool. While it offers automation and integrations, its core purpose is customer success management, not general internal application development. It does not provide a drag-and-drop UI builder for custom apps, nor does it emphasize code customization for building arbitrary logic. Its 'automation' features are specifically for customer success workflows, not general business logic. It also mentions a 'Customer Portal' which aligns with 'Partner & Customer Portals'.