Pylon

Summary
Pylon is a modern support platform designed for B2B companies. It unifies ticketing, chat, knowledge base, AI support, and customer portal functionalities into one tool. The platform aims to streamline customer support and enhance efficiency.
Rationale
Pylon is a support platform for B2B companies that offers features like a customer portal, integrations with Slack and email, and workflow automation. It also includes access control and security features. While it doesn't explicitly mention a drag-and-drop UI builder or code customization, it does offer a range of features that align with the concept of a low-code internal tools platform, particularly in the context of customer support and B2B interactions.
Features
Must Have

API & Database Integrations

Access Control & Security

Other

Workflow Automation

Partner & Customer Portals