Pylon is a modern support platform designed for B2B companies. It unifies ticketing, chat, knowledge base, AI support, and customer portal functionalities into one tool. The platform aims to streamline customer support and enhance efficiency.

Features
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Must Have

2 of 5

API & Database Integrations

Access Control & Security

Drag-and-Drop UI Builder

Code Customization

Flexible Deployments

Other

2 of 9

Workflow Automation

Partner & Customer Portals

Debugging & Monitoring

Version Control Integration

Audit Logs & Analytics

Mobile-Responsive Support

Prebuilt React Components

AI-Generated App Assistant

Custom Theming & Branding

Rationale

Pylon is a support platform for B2B companies that offers features like a customer portal, integrations with Slack and email, and workflow automation. It also includes access control and security features. While it doesn't explicitly mention a drag-and-drop UI builder or code customization, it does offer a range of features that align with the concept of a low-code internal tools platform, particularly in the context of customer support and B2B interactions.