ServiceNow

Summary
ServiceNow is a digital workflow platform that helps organizations work smarter, faster, and better. It offers a range of products and services, including IT service management and AI-powered solutions. The platform focuses on enabling employees to work the way they want and providing customers with what they need when they need it.
Rationale
ServiceNow is a digital workflow platform that offers various products and services, including AI-powered solutions and IT service management. While it's not explicitly a low-code internal tool platform like Retool, it does provide tools for building custom applications and automating workflows, integrating with various systems, and offering a degree of customization. The 'MyNow' personalized experience and AI Agents suggest some overlap with the features of Retool, although ServiceNow is a much broader platform.
Features
Must Have

API & Database Integrations

Drag-and-Drop UI Builder

Code Customization

Access Control & Security

Other

Workflow Automation

AI-Generated App Assistant