Zapier is an automation platform that allows users to connect over 8,000 apps and automate workflows without coding. It provides tools for building AI workflows, agents, and chatbots, and offers solutions for various teams like sales, marketing, and IT, enabling businesses to streamline operations and improve productivity.

Features
11/14
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Must Have

4 of 5

API & Database Integrations

Drag-and-Drop UI Builder

Code Customization

Access Control & Security

Flexible Deployments

Other

7 of 9

Debugging & Monitoring

Version Control Integration

Audit Logs & Analytics

Workflow Automation

AI-Generated App Assistant

Custom Theming & Branding

Partner & Customer Portals

Mobile-Responsive Support

Prebuilt React Components

Rationale

Zapier is a strong match for the Retool concept. It offers extensive API and database integrations with over 8,000 apps, which is a core 'must-have' feature. While not explicitly a 'drag-and-drop UI builder' in the same vein as Retool for internal tools, Zapier's 'Interfaces' product allows users to build custom pages and forms with a visual approach, serving a similar purpose for workflow frontends. The 'Functions Beta' feature indicates support for code customization. Zapier emphasizes enterprise-grade security, including SOC 2 compliance, access controls, and SSO, aligning with 'Access Control & Security'. Although not explicitly 'flexible deployments' in the sense of self-hosting, Zapier's cloud-based platform handles deployments for its users. It also offers debugging tools through error handling and recovery, audit logs for monitoring, and its core offering is workflow automation. The platform heavily leverages AI for workflows, agents, and chatbots, directly matching 'AI-Generated App Assistant'. The 'Interfaces' product also supports custom theming and branding, and the ability to build custom pages for various use cases, including partner portals, aligns with 'Partner & Customer Portals'.

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