Zapier

Summary
Zapier is a leading no-code automation platform that enables users to connect over 8,000 applications and automate workflows. It provides tools for building custom integrations, managing data, and orchestrating AI-powered tasks, catering to individuals and large enterprises alike.
Rationale
Zapier is a strong match for the low-code internal tools platform concept. It offers extensive API and database integrations with over 8,000 apps, which aligns with 'API & Database Integrations'. While not explicitly called a 'drag-and-drop UI builder' for internal tools, its 'Interfaces' product allows users to 'Build custom forms, web pages, and apps to power your workflows—no code required,' which serves a similar purpose. The 'Functions Beta' feature allows users to 'Code your workflows in a web IDE,' directly matching 'Code Customization'. Zapier emphasizes 'Enterprise-grade security' with 'Role-based permissions,' 'Single sign-on and identity management integration,' and 'SOC 2 compliance,' covering 'Access Control & Security'. Although 'Flexible Deployments' isn't explicitly detailed in terms of VPC or Docker, Zapier's cloud-based platform is inherently a deployment option. 'Debugging & Monitoring' is supported through 'Error Handling & Recovery' and 'End-to-End Observability' with audit logs and analytics. 'Version Control Integration' is implied through 'Zap version control' on paid plans. 'Audit Logs & Analytics' is explicitly mentioned under 'Observability'. 'Workflow Automation' is Zapier's core offering. 'AI-Generated App Assistant' is covered by 'AI power-ups' and 'AI-powered Zap builder' and 'AI Chatbots' and 'AI Agents'. 'Partner & Customer Portals' is supported by the ability to 'Build custom forms, web pages, and apps' with Interfaces, which can be used for external-facing applications.
Pricing
Tiered
Free
$0.00/ monthly
  • Zapier automation platform (Zaps, Basic Interfaces, Basic Tables)
  • Unlimited Zaps (within task limit)
  • Two-step Zaps
  • AI power-ups
  • AI chatbots
  • AI agents
  • Connect top AI models
  • Diagram workflows with AI (Canvas)
  • 100 tasks per month
Professional
$19.99/ monthly
  • Everything in Free
  • Multi-step Zaps
  • Unlimited Premium apps
  • Webhooks
  • Email and live chat support (for 2,000+ task tier)
Team
$69.00/ monthly
  • Everything in Professional
  • 25 users
  • Shared Zaps and folders
  • Shared app connections
  • SAML SSO
  • Premier Support
Most Expensive
Enterprise
Custom Pricing
  • Everything in Team
  • Unlimited users
  • Advanced admin permissions and app controls
  • Annual task limits
  • Observability (Analytics, Zap Runs API)
  • Technical Account Manager (at set threshold or add-on)
  • Customized onboarding program
  • Customer Success Manager
Features
Must Have

API & Database Integrations

Drag-and-Drop UI Builder

Code Customization

Access Control & Security

Other

Debugging & Monitoring

Version Control Integration

Audit Logs & Analytics

Workflow Automation

AI-Generated App Assistant

Partner & Customer Portals