ChatbotsBetaAnswer customer questions with AI chatbots

Summary
Zapier Chatbots is an AI chatbot builder that allows businesses to create custom chatbots to answer customer questions, generate leads, and automate customer support interactions. It integrates with over 8,000 apps to streamline workflows.
Rationale
Zapier's suite of tools, including Chatbots, Interfaces, Tables, and Zaps, aligns with the concept of a low-code platform for building custom internal applications. The platform offers integrations with various apps (API & Database Integrations), allows building custom pages (Drag-and-Drop UI Builder), and enables workflow automation. The mention of 'no-code solutions' and 'custom pages' further supports this classification. While not explicitly stated, security is mentioned as a capability, and the ability to code workflows in a web IDE suggests code customization.
Features
Must Have

API & Database Integrations

Drag-and-Drop UI Builder

Code Customization

Access Control & Security

Other

Workflow Automation