GDPR Compliance for Zendesk
growthdot.comSummary
Ask questionsGDPR Compliance for Zendesk is an application that helps Zendesk users manage and process customer data in compliance with GDPR regulations. It offers features for bulk deletion, anonymization, and retrieval of user and ticket data within the Zendesk platform, as well as attachment removal and automation of these processes.
Features0/31
See allNo common features found
PricingSubscription
See allStandard
- Anonymize ticket and user personal data in Zendesk®
- Extract user and ticket data
- Permanently delete user and ticket data
- Create contact lists
- Create ticket lists
- Set various conditions for contact and ticket filtering
- Set processes for individual users/tickets and in bulk
- Control agent permissions to start GDPR processes
- Analyze the performance with detailed reporting
- 1 preference preset per process type
Premium
- Everything in Standard
- Create Automations for user and ticket lists
- Schedule GDPR processes
- Create repetitive rules for processing personal information
- Set end dates for repetitive automations
- Replace original ticket requester with a nameless user for ticket anonymization
- Add tags after the users’ anonymization
- 20 preference presets per process type
- Select custom fields for retrieval
- Conduct data processes at higher speeds
Rationale
The candidate, GDPR Compliance for Zendesk, is an application designed to help Zendesk users manage data in compliance with GDPR regulations. Its features focus on user and organization data deletion, anonymization, attachment removal, and data retrieval within the Zendesk platform. This does not align with the core concept of Dynbox, which is an AI-powered file organizer for cloud and local files, focusing on conversational AI for file management, automated sorting, and content-based queries. There are no matching features between the candidate's offering and the Dynbox concept.
