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Video Reply for Zendesk
growthdot.comSummary
Video Reply for Zendesk is a tool that allows customer support agents to record, edit, and share video tutorials and replies directly within the Zendesk platform. It aims to improve customer service by enabling visual demonstrations and provides features like video trimming, auto-tagging, and performance reports for video content.
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No common features found
PricingSubscription
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LITE PLAN
$19.00 monthly
- Record Unlimited Video messages
- Video expire in 90 days
- 5 minutes per videos
- Video analytics
- Customized video page
PRO PLAN
$39.00 monthly
- Record Unlimited Video messages
- Video expire in 12 month
- 20 minutes per videos
- Video analytics
- Customized video page
- Advanced video tagging system
ENTERPRISE PLAN
Custom
- No limits
- Customizing services
- Free onboarding and trainings
- Deep integration with analytics tools
- Advanced video tagging system
Rationale
The candidate, Video Reply for Zendesk, is a video recording tool designed to help customer support teams create and share video tutorials and replies within Zendesk. It focuses on video creation, editing (trimming), sharing, and analytics related to video engagement. None of the features offered by Video Reply for Zendesk align with the AI-powered file organization, conversational AI, or automated sorting capabilities of Dynbox. The candidate does not offer any file management features, AI chat, or semantic search for files.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Oct 29·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Oct 26·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.