Video Reply for Zendesk
growthdot.comSummary
Ask questionsVideo Reply for Zendesk is a tool that allows customer support agents to record, edit, and share video tutorials and replies directly within the Zendesk platform. It aims to improve customer service by enabling visual demonstrations and provides features like video trimming, auto-tagging, and performance reports for video content.
Features0/31
See allNo common features found
PricingSubscription
See allLITE PLAN
- Record Unlimited Video messages
- Video expire in 90 days
- 5 minutes per videos
- Video analytics
- Customized video page
PRO PLAN
- Record Unlimited Video messages
- Video expire in 12 month
- 20 minutes per videos
- Video analytics
- Customized video page
- Advanced video tagging system
ENTERPRISE PLAN
- No limits
- Customizing services
- Free onboarding and trainings
- Deep integration with analytics tools
- Advanced video tagging system
Rationale
The candidate, Video Reply for Zendesk, is a video recording tool designed to help customer support teams create and share video tutorials and replies within Zendesk. It focuses on video creation, editing (trimming), sharing, and analytics related to video engagement. None of the features offered by Video Reply for Zendesk align with the AI-powered file organization, conversational AI, or automated sorting capabilities of Dynbox. The candidate does not offer any file management features, AI chat, or semantic search for files.
