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Giva's Standalone IT Change Management Software
givainc.comSummary
Giva's Standalone IT Change Management Software is an ITIL-aligned cloud-based solution designed for managing IT changes within an organization. It provides tools for change request workflows, approvals, real-time dashboards, and linking assets to changes, aiming to modernize IT processes and ensure compliance.
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PricingTiered
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Professional Suite
$59.00 monthly
- Up to 18 agents
- Up to 1500 end users or customers
- Unlimited storage
- Unlimited usage of AI Copilot for all modules
- 3 service desks
- 3 email inboxes for converting emails into tickets
- Minimum of 5 licenses required
Enterprise Suite
$79.00 monthly
- No maximum number of agents
- Unlimited end users or customers
- Unlimited storage
- Unlimited usage of AI Copilot for all modules
- Unlimited service desks
- Unlimited email inboxes for converting emails into tickets
- Customer Success Manager
- Minimum of 5 licenses required
Rationale
Giva's Standalone IT Change Management Software is an ITIL-aligned cloud change enablement software. It focuses on managing IT changes, workflows, approvals, and assets within an IT environment. This product does not align with the concept of an AI-powered file organizer for general cloud and local files, nor does it offer conversational AI for file management, automated sorting of general files, or content-based queries on file content. Its features are specific to IT change management processes, such as RFC calendars, change request workflows, and linking hardware/software assets to change requests, which are distinct from the file organization and content interaction features of Dynbox.
