Close is a CRM platform designed for small and scaling sales teams, including a specific plan for solo users. It offers tools for managing leads, deals, and customer communication, with features like built-in calling, email, SMS, automation, and AI-powered assistance for tasks like note-taking and email drafting. The platform aims to streamline sales processes and improve efficiency.

Features
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Pricing
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Solo

$9.00 monthly
  • Everything in Essential
  • Limited to 1 user
  • Limited to 10k leads
  • Workflows not included

Essentials

$35.00 monthly
Popular
  • Unlimited contacts & leads
  • Multiple pipelines
  • Advanced lead & activity filters
  • Built-in email, calling & SMS
  • Centralized inbox & task lists

Growth

$99.00 monthly
  • Everything in Essentials plus:
  • Automated workflows
  • Power Dialer
  • AI Email Assistant
  • Custom Activities

Scale

$139.00 monthly
  • Everything in Growth plus:
  • Role-based access & permissions
  • Lead visibility rules
  • Predictive Dialer
  • Unlimited call recording
Rationale

Close is a sales CRM focused on helping small businesses and startups manage their sales process, including calls, emails, and lead tracking. It does not offer asynchronous video communication features like screen recording, camera recording, or instant shared video links, which are the core functionalities of Loom. While it mentions "Video" as a feature, the context within the website indicates it refers to video conferencing integrations (like Zoom) or the ability to watch demo videos, not the creation and sharing of asynchronous video messages.

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