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Microsoft Teams
microsoft.comSummary
Microsoft Teams is a comprehensive communication and collaboration platform that provides features for online meetings, video conferencing, chat, and calling. It aims to streamline teamwork and enhance productivity for businesses of all sizes, offering various plans and add-ons including AI-powered capabilities and advanced security features.
Feature Matches13/16
See all13/16
Must Have
4 of 5
Screen Recording
Camera Recording
Basic Video Editing
Viewer Analytics
Instant Shared Links
Other
9 of 11
Timestamped Comments
Emoji Reactions
Auto-Generated Transcripts
Team Library
Slack Integration
Mobile App Support
Custom Branding
Password Protection
Enterprise Security & Compliance
Gmail Integration
API Access
PricingFreemium
See allFreemium
Microsoft Teams Essentials
$4.00 per user
Popular- Chat, call, and video conferencing
- Real-time collaboration with file sharing, tasks, and polling
- Team meeting recordings with transcripts and live captions (English)
- 10 GB of cloud storage per user
- Data encryption for meetings, chats, calls, and files
- Anytime phone and web support
- Live captions English only
Microsoft 365 Business Basic
$6.00 per user
- Everything in Teams Essentials
- Identity and access management for up to 300 users
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook apps
- Custom business email (you@yourbusiness.com)
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Bookings, Planner, and Forms)
- AI chat experience with web grounding, writing assistance, data analysis, and access to agents
- Automatic spam and malware filtering
- Web and mobile apps only for Word, Excel, PowerPoint, OneNote, Outlook
Microsoft 365 Business Standard
$12.50 per user
- Everything in Business Basic
- Desktop, web, and mobile versions of Word, Excel, PowerPoint, Outlook, and other apps
- Webinars with attendee registration and reporting
- Collaborative workspaces to co-create using Microsoft Loop
- Video editing and design tools with Microsoft Clipchamp
Microsoft Teams Premium
$10.00 per user
- AI-powered meetings and calls (real-time notes, action items, detailed summaries)
- Live translation of captions and transcripts
- Places Finder for reserving rooms, desks, or work areas
- Host branded, large-scale events (advanced webinars, town halls, immersive 3D experiences)
- Custom branding (logo, colors, AI personalized meeting background)
- Easily manage call queues
- Create personalized customer experiences (Advanced Bookings, text message reminders, branded lobby rooms, scheduled queue management)
- Increase confidentiality with more meeting options (designate who can record, end-to-end encryption)
- Help deter leaks with watermarking (shared content and video feeds)
- Automate meeting protection with sensitivity labels (with Microsoft 365 E5 subscription)
- Requires a Teams license
- Queues app requires a Teams Phone license
Microsoft Teams Phone Standard
$10.00 per user
- Cloud-based phone system
- Make and receive voice and video calls over PSTN or an internet connection
- Add PSTN service with Teams Calling Plans, Operator Connect or Direct Routing
- Combine mobile calling plans from participating operators with Teams Phone Mobile
- Join calls from a range of devices and seamlessly transfer calls between devices
- 99.999% uptime SLA
- Requires a separate license for Microsoft Teams
Teams Phone with pay-as-you-go calling (country zone 1 - US)
$13.00 per user
- Includes Teams Phone Standard
- Phone number with metered outbound calling minutes from Microsoft
- Requires a separate license for Microsoft Teams
- Calling and audio-conferencing rates may apply
- Available in specific markets
Teams Phone with Calling Plan (country zone 1 - US)
$17.00 per user
- Includes Teams Phone Standard
- Phone number with 3,000 outbound domestic calling minutes from Microsoft (for US, UK, and Canada)
- Phone number with 1,200 outbound domestic calling minutes from Microsoft (for rest of the world)
- Requires a separate license for Microsoft Teams
- Calling and audio-conferencing rates may apply
- Available in specific markets
Teams Phone with domestic and international calling
$34.00 per user
- Includes Teams Phone Standard
- Phone number with 3,000 outbound domestic or 600 outbound international calling minutes from Microsoft (for US, UK, and Canada)
- Phone number with 1,200 outbound domestic or 600 outbound international calling minutes from Microsoft (for rest of the world)
- Requires a separate license for Microsoft Teams
- Available in specific markets
Microsoft 365 E5 (no Teams)
$54.75 per user
- Includes Teams Phone Standard
- Microsoft 365 apps for desktop and mobile
- Windows 365 Enterprise
- 1 TB of cloud storage
- Advanced security and compliance capabilities
- Scalable business analytics with Power BI
- Microsoft 365 Copilot available as an add-on
- A separate Microsoft Teams Enterprise license is required
Rationale
Microsoft Teams offers video conferencing and screen sharing, which aligns with screen and camera recording. It also mentions AI-generated notes and summaries, which can be considered a form of video transcripts and basic analytics. The platform emphasizes security and compliance features. However, the core value proposition is broader than just asynchronous video messaging, focusing more on real-time collaboration, chat, and calling, which makes it a partial match for Loom's specific focus.
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The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.