Intercom

Intercom is an AI-first customer service platform that offers an AI agent (Fin) to automate customer queries, an AI copilot to assist human agents, and a comprehensive helpdesk suite. It aims to improve customer satisfaction and support efficiency by combining automation with human interaction.

No common features found

Intercom is primarily a customer service platform focused on AI agents, helpdesk solutions, and customer messaging. While it mentions "screen recordings" in its cookie policy, this refers to tracking user interactions on their site for analytics and improvement, not a feature for users to create and share video messages. It does not offer any of the core asynchronous video communication features like screen recording, camera recording, instant shared links, or video editing for users to create content.