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Analytics and Reporting

contactmonkey.com
Summary

ContactMonkey is an internal communications platform that helps businesses create, send, and track employee emails and SMS messages. It provides analytics on email engagement, offers tools for building engaging newsletters, and integrates with platforms like Outlook, Gmail, and Slack to streamline internal communications.

Features
6/16
See all

Must Have

1 of 5

Viewer Analytics

Screen Recording

Camera Recording

Instant Shared Links

Basic Video Editing

Other

5 of 11

Emoji Reactions

Slack Integration

Gmail Integration

Custom Branding

Enterprise Security & Compliance

Team Library

Timestamped Comments

Auto-Generated Transcripts

Mobile App Support

Password Protection

API Access

Pricing
Tiered
See all

Essential

$600.00 monthly
  • Design no-code emails with drag-and-drop modules
  • Choose from 100+ responsive templates for any device
  • Boost open rates with AI-crafted subject lines
  • Sync with SharePoint to centralize communication
  • Send emails in multiple languages to global audiences
  • Email template builder
  • Email template library (700+ templates)
  • Outlook and Gmail integration
  • ChatGPT integration
  • CSV support
  • Email collaboration
  • Personalization (merge fields)
  • Email scheduling
  • Edit sent links
  • Multi-language emails (up to four languages)
  • Audience segmentation
  • Email at Scale (surpass Outlook/Gmail limits to over 10,000 addresses/day)
  • Email metrics (opens, clicks, etc.)
  • Overall recipient tracking
  • Custom URL link tracking
  • Unlimited tracked emails
  • Unlimited campaigns
  • 24/7 help center
  • Phone and email support
  • Single Sign-On (SSO)
  • SOC 2 Type 2 compliance
  • AWS encrypted

Plus

Custom
Popular
  • Everything in Essential
  • Collect feedback instantly with one-click surveys, polls, and eNPS
  • Send, manage, and track internal event invites from one place
  • Track recipient engagement at both overall and individual levels
  • Connect with Microsoft Teams to drive more engagement
  • Make data-driven engagement adjustments with click maps
  • Pulse surveys
  • Recurring surveys
  • Emoji reactions
  • Employee comments
  • Employee Net Promoter Score (eNPS)
  • Survey visualization
  • Event management
  • Individual recipient tracking
  • Click maps
  • Segmented email stats

Enterprise

Custom
  • Everything in Plus
  • Personalize content for audience segments with one email version
  • Track segmented email performance with detailed stats
  • Automatically organize and manage your email lists
  • Keep emails up-to-date by syncing with your HRIS
  • Reach your entire workforce with personalized emails at scale
  • Custom fonts (available a la carte)
  • Human Resources Information Systems (HRIS) integration
  • Workday integration
  • Azure AD integration
  • Microsoft SharePoint integration
  • Microsoft Teams integration
  • List Management
  • Dedicated account manager
Rationale

ContactMonkey is an internal communications platform focused on email and SMS, not asynchronous video communication. While it offers analytics, emoji reactions, and integrations with email clients (Gmail, Outlook) and Slack, these are for email/SMS tracking and engagement, not video. It also mentions custom branding for emails and enterprise security/compliance. It does not offer any of the must-have features related to video recording or sharing.

Links
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