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CallMiner Screen Record
callminer.comSummary
CallMiner offers a screen recording software specifically designed for contact centers to optimize agent performance, ensure compliance, and streamline processes. It integrates with their broader Eureka platform for conversation intelligence and analytics, providing insights into agent-customer interactions.
Feature Matches2/16
See all2/16
Must Have
1 of 5
Screen Recording
Camera Recording
Instant Shared Links
Basic Video Editing
Viewer Analytics
Other
1 of 11
API Access
Team Library
Timestamped Comments
Emoji Reactions
Auto-Generated Transcripts
Slack Integration
Gmail Integration
Mobile App Support
Custom Branding
Password Protection
Enterprise Security & Compliance
Rationale
CallMiner's 'Screen Record' product explicitly offers screen recording capabilities for contact centers, aligning with the 'screen-recording' must-have feature. While it focuses on contact center operations and agent performance, it does not appear to offer camera recording, instant shared links for general use, or basic video editing in the same manner as Loom. The platform also mentions APIs for integrations, which aligns with 'api-access'.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Oct 14·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Oct 11·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.