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UserGuiding
userguiding.comSummary
UserGuiding is a product adoption platform that helps businesses improve user onboarding and engagement through interactive product tours, in-app messaging, and analytics. It allows for user segmentation and customization of in-app content to personalize the user experience.
Feature Matches0/16
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No common features found
PricingTiered
See allTiered
Support Essentials
$0.00 per use
- Knowledge Base
- Product Updates
- Resource Center
- AI Assistant (50 Free resolutions)
- 25 Active Guides
- 20 Active Hotspots
- 2 Active Checklists
- 1 Active Resource Center
- 5 Active Surveys
- 1 Customizable Theme
- Troubleshooter Access
- Help Center
- UserGuiding University
- E-mail Support
- 1 Team Member
- 1 Domain
- Google Analytics Integration
- Webhooks Integration
- Limited active guides, hotspots, checklists, resource centers, surveys
- Limited AI Assistant resolutions
- Limited customizable themes
- No advanced reporting and targeting features
- No advanced customization features
- No live chat or dedicated support
- No team member role management or SSO
- Limited integrations
Starter
$174.00 yearly
Popular- All Adoption Features
- AI Assistant (50 Free resolutions)
- Reporting & Segmentation (Up to 15 segments)
- Customizable In App Surveys
- 100 Active Guides
- Unlimited Hotspots
- Unlimited Checklists
- 1 Active Resource Center
- 10 Active Surveys
- Material Engagement Analytics
- User Details & Activity Feed
- Daily & Weekly Performance Reports
- User Identification & Tracking
- Audience Segmentation (Up to 15)
- Custom Attributes
- Custom Events
- Data Management
- Company Level Data
- Custom Button Click Action Tracking
- 5 Customizable Themes
- Appearance Frequency Customization
- Material Display Prioritization
- Onboarding Material Accessibility
- Material Scheduling
- Rate Limiting
- Live Chat Support
- 5 Team Members
- 2 Domains
- Segment Integration
- Mixpanel Integration
- Amplitude Integration
- Salesforce Integration
- Hubspot Integration
- Intercom Integration
- Slack Integration
- Woopra Integration
- Knowledge Base Integrations
- Live Chat Software Integrations
- Limited MAU (price scales)
- Limited audience segments
- Limited customizable themes
- No A/B Testing or Goal Tracking
- No Custom CSS or Localization
- No dedicated CSM or SLA
- No SSO or Activity Logs
- Limited team members and domains
Growth
$349.00 yearly
- Everything in Starter
- A/B Testing & Goal Tracking
- Custom CSS & Localization (1+3 Languages)
- Premium Integrations
- Unlimited Guides
- Unlimited Hotspots
- Unlimited Checklists
- Unlimited Resource Centers
- Unlimited Surveys
- Audience Segmentation (Up to 50)
- Goal Tracking
- Impact Reports (Beta)
- A/B Testing
- Unlimited Customizable Themes
- Dynamic Material Personalization
- Remove UserGuiding Branding
- CSS Customization
- Localization (1+3 Languages)
- Dedicated Customer Success Manager
- 15 Team Members
- 5 Domains
- Limited MAU (price scales)
- Limited audience segments
- No optional EU Data Hosting
- No SLA or Custom Invoicing
- No Security Questionnaire or Implementation Workshop
- No Migration Support
- No SAML SSO or Activity Logs
Enterprise
Custom
- Everything in Growth
- Security & Compliance SOC2 & GDPR
- Personalized Coaching & Support
- SAML SSO & Activity Logs
- Unlimited Guides
- Unlimited Hotspots
- Unlimited Checklists
- Unlimited Resource Centers
- Unlimited Surveys
- Unlimited Audience Segmentation
- Unlimited Custom Attributes
- Unlimited Custom Events
- Unlimited Company Level Data
- Unlimited Custom Button Click Action Tracking
- Unlimited Goal Tracking
- Unlimited Impact Reports (Beta)
- Unlimited A/B Testing
- Unlimited Customizable Themes
- Unlimited Dynamic Material Personalization
- Unlimited Appearance Frequency Customization
- Unlimited Material Display Prioritization
- Unlimited Onboarding Material Accessibility
- Unlimited Remove UserGuiding Branding
- Unlimited Material Scheduling
- Unlimited Rate Limiting
- Unlimited CSS Customization
- Unlimited Localization
- Unlimited Troubleshooter Access
- Unlimited Help Center
- Unlimited UserGuiding University
- Unlimited E-mail Support
- Unlimited Live Chat Support
- Unlimited Dedicated Customer Success Manager
- Optional EU Data Hosting
- Service Level Agreement (SLA)
- Custom Invoicing
- Security Questionnaire
- Implementation Workshop
- Migration Support
- Unlimited Team Members
- Unlimited Number of Domains
- 2 Factor Authentication
- Team Member Role Management
- UserGuiding Now – Employee Onboarding Module
- Team Member Activity Log
- Single Sign On – SAML 2.0 SSO
- All Integrations
Rationale
UserGuiding is a product adoption platform focused on user onboarding, product tours, and in-app messaging. It does not offer any video recording, sharing, or editing features, which are the core 'must-have' features for Loom. Therefore, there are no matching features.
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