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HubSpot Service Hub
hubspot.comSummary
HubSpot Service Hub is a comprehensive customer service platform that leverages AI to help businesses scale their support operations, manage customer interactions, and improve retention. It offers features such as help desk and ticketing, omni-channel messaging, knowledge base management, and customer success workspaces, all integrated with a Smart CRM.
Feature Matches0/18
See all0/18
No common features found
PricingFreemium
See allFreemium
Free
$0.00 monthly
- Contact management
- Ticketing
- Team email
- Tickets closed reports
Starter
$15.00 monthly
- Everything in Free
- Simple ticket automation
- Multiple ticket pipelines
- Multiple currencies
- Calling SDK
Professional
$100.00 monthly
- Everything in Starter
- Help desk workspace
- Knowledge base
- Customer success workspace
- Breeze customer agent
Enterprise
$150.00 monthly
- Everything in Professional
- Playbooks
- Advanced SLAs & routing
- Single sign-on
- Multiple knowledge bases
Rationale
HubSpot Service Hub is a customer service platform focused on scaling support and driving customer retention through AI-powered tools like help desks, ticketing, and knowledge bases. It does not offer any features related to brand guideline or asset management, which is the core functionality of the described product 'ybrand'. Therefore, there are no matching features.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Dec 11·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Dec 8·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.