WalkMe

WalkMe is a Digital Adoption Platform (DAP) that helps organizations simplify digital experiences, eliminate friction in applications and workflows, and drive user adoption. It provides tools for observing software usage, analyzing workflow data, delivering in-app guidance, and automating tasks to improve employee productivity and achieve business goals. WalkMe also offers certifications and a community to support professionals in digital adoption.

WalkMe is a Digital Adoption Platform (DAP) that aligns very closely with the concept of Second Cursor. It explicitly mentions observing software usage ('See your software at every level'), identifying where workflows break ('identifying where workflows break'), providing guidance ('personalized guidance'), and automating tasks ('automate tasks', 'Workflow automation', 'Workflow accelerators'). It also offers features like in-app guidance, integrations, analytics dashboards, and supports team collaboration through its community and training programs. The 'WalkMe Builder' certification specifically mentions creating DAP content, building smart content, performing testing, and deploying automations, which directly relates to macro recording and smart templates. The platform's focus on improving employee productivity, onboarding, and change management further reinforces the alignment with the 'Second Cursor' concept.