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Hootsuite Insights
hootsuite.comSummary
Hootsuite is a social media management platform that offers tools for publishing, engagement, analytics, and social listening. It aims to help businesses manage their social presence, understand audience sentiment, and create impactful content across various social networks.
Feature Matches2/15
See all2/15
Must Have
0 of 5
Real-Time Q&A Feed
Category-Based Reputation System
Geo & Topic Filtering
Privacy Controls (Global vs. Friends)
Daily Community Questions
Other
2 of 10
Search & Discovery
Trending Questions
User Profiles & Expertise Badges
Upvotes & Feedback
Push Notifications
Bookmarks & History
Follow Topics & Users
Direct Messaging
Reporting & Moderation
Activity Analytics Dashboard
PricingSubscription
See allSubscription
Standard
$99.00 monthly
- Up to 5 social accounts
- Unlimited post scheduling
- Best time to post recommendations
- AI assistant with image and caption generator
- Canva templates and content library
- One inbox for all social accounts
- DM automations
- Search the past 7 days for brand and competitor mentions
- Analyze brand and competitor sentiment
- Benchmark against 5 competitors
- Assign DMs to teammates
- 5 social accounts
- Search the past 7 days for brand and competitor mentions
- Benchmark against 5 competitors
Advanced
$249.00 monthly
Popular- Unlimited social accounts
- Customizable analytics reports and templates
- Saved message replies and auto-responses
- Team approval workflows
- Bulk schedule up to 350 posts at once
- Auto-route and tag messages
- Benchmark against 20 competitors
- Export, email, and schedule reports
- Inbox reporting and analytics
- Search the past 30 days for brand and competitor mentions
- Outbound post tagging and reporting
- Custom user access permissions
- Search the past 30 days for brand and competitor mentions
- Benchmark against 20 competitors
Enterprise
Custom
- A fully customized plan to maximize your investment
- Add as many users as you need
- Exclusive access to our most powerful tools
- Enterprise customer support
- Single sign-on (SSO)
- Employee Advocacy (Amplify)
- Listening powered by Talkwalker
- Advanced Analytics
- Advanced Inbox
- Generative AI Chatbot
- Review Management
- Premier Services
- Social Selling
- Salesforce integration
- Compliance integration (Proofpoint)
Rationale
Hootsuite's 'Monitor' feature is primarily a social media listening tool for businesses to track brand mentions, sentiment, and trends. While it involves monitoring conversations and identifying trending topics, it does not offer a real-time Q&A feed for users to ask questions and receive answers from a community, nor does it have a category-based reputation system for advisors or granular privacy controls for queries. Its focus is on business intelligence and brand management, not direct consumer-to-consumer Q&A.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Dec 9·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Dec 6·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.