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Inline Help
inlinehelp.comSummary
Inline Help is an AI-powered platform designed to enhance customer support and user experience within applications. It provides in-app contextual assistance through features like 'Explain This' (AI-driven insights), 'Tooltips', a chatbot, and an integrated knowledge base, aiming to reduce support tickets and boost product adoption.
Feature Matches1/14
See all1/14
Must Have
0 of 4
Workflow Observation
Pattern Analysis
Actionable Suggestions
Task Automation
Other
1 of 10
Contextual Inline Help
Macro Recording
Smart Templates Library
Integration APIs
Team Collaboration
Onboarding Accelerator
Analytics Dashboard
Knowledge Sharing
Privacy Controls
Non-Intrusive UI
PricingTiered
See allTiered
Essentials
$97.00 monthly
- Up to 250 content pages
- Explain this
- Tooltips
- Chatbot
- Knowledge base
- Ticket form
- OpenAI GPT-4
- 5k Messages credit (+$50/1k messages)
- 1 Seat
- Email support
Growth
$247.00 monthly
- Up to 500 content pages
- Explain this
- Tooltips
- Chatbot
- Knowledge base
- Ticket form
- Help Desk Ticket response
- OpenAI GPT-4
- 10k Messages credit (+$50/1k messages)
- 3 Seats (+$10/seat)
- No Inline Help branding
- Email support
Enterprise
Custom
- Custom content pages
- Explain this
- Tooltips
- Chatbot
- Knowledge base
- Ticket form
- Help Desk Ticket response
- OpenAI GPT-4
- Custom Messages credit
- Custom Sources
- Custom Seats
- No Inline Help branding
- Security Reviews
- Dedicated support
Rationale
Inline Help is primarily a customer support and user assistance platform, focusing on providing in-app contextual help, chatbots, and knowledge bases for end-users. While it offers 'Explain This' and 'Tooltips' which provide contextual guidance, it does not appear to observe user workflows, analyze patterns of repetitive tasks, or provide actionable suggestions and automations to streamline work in the way 'Second Cursor' does. Its focus is on answering customer questions and providing self-service support, not on optimizing internal user workflows through AI-driven observation and automation.
Found via GooglePaid
See allbest alternatives to competitor product 2024
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Dec 10·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Dec 7·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.