Competitors

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	UiPath
	Userlane
	Power Automate
	Automation Anywhere
	EdgeVerve AI Next
	Apty
	Superhuman
	WalkMe	2
	UiPath Studio

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Intercom Inbox

intercom.com

Summary

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Intercom Inbox is an AI-enhanced shared inbox designed for customer support teams to manage and resolve customer queries faster and more efficiently. It integrates with various communication channels and provides AI assistance to agents for improved productivity and customer experience.

Features
0/14

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No common features found

Pricing
Tiered

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Essential

$29.00 monthly

Fin AI Agent - $0.99 per resolution
Messenger
Shared Inbox and Ticketing system
Pre-built reports
Public Help Center

Advanced

$85.00 monthly

Every Essential feature, plus
Multiple team Inboxes
Workflows automation builder
Round robin assignment
Private and multilingual Help Center
Includes 20 free Lite seats

Expert

$132.00 monthly

Every Advanced feature, plus
SSO & identity management
HIPAA support
Service level agreements (SLAs)
Multibrand Messenger / Help Center
Includes 50 free Lite seats

Rationale

Intercom's Inbox is an AI-powered customer support inbox, not a desktop assistant that observes on-screen workflows for individual productivity. Its features are geared towards customer service automation and agent efficiency within a helpdesk environment, which does not align with the core concept of 'Second Cursor'. There are no matching must-have features.