Competitors
12
🚀
Discover 50+ More Competitors
This is just the tip of the iceberg. Unlock comprehensive insights into your competitive landscape.
Unlock Full ReportGo Back
Intercom Inbox
intercom.comSummary
Intercom Inbox is an AI-enhanced shared inbox designed for customer support teams to manage and resolve customer queries faster and more efficiently. It integrates with various communication channels and provides AI assistance to agents for improved productivity and customer experience.
Feature Matches0/14
See all0/14
No common features found
PricingTiered
See allTiered
Essential
$29.00 monthly
- Fin AI Agent - $0.99 per resolution
- Messenger
- Shared Inbox and Ticketing system
- Pre-built reports
- Public Help Center
Advanced
$85.00 monthly
- Every Essential feature, plus
- Multiple team Inboxes
- Workflows automation builder
- Round robin assignment
- Private and multilingual Help Center
- Includes 20 free Lite seats
Expert
$132.00 monthly
- Every Advanced feature, plus
- SSO & identity management
- HIPAA support
- Service level agreements (SLAs)
- Multibrand Messenger / Help Center
- Includes 50 free Lite seats
Rationale
Intercom's Inbox is an AI-powered customer support inbox, not a desktop assistant that observes on-screen workflows for individual productivity. Its features are geared towards customer service automation and agent efficiency within a helpdesk environment, which does not align with the core concept of 'Second Cursor'. There are no matching must-have features.
Found via SearchPaid
See allbest alternatives to competitor product 2024
competitor vs alternative comparison honest review
GossipPaid
See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Dec 10·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Dec 7·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.