Turing AI

Turing AI is an AI-powered platform by DevRev designed to unify teams and accelerate AI adoption for customer support, CX, and product development. It provides tools for building AI chatbots, gaining insights from business data, and automating workflows. The platform emphasizes connected intelligence and advanced support automation for enterprise users.

DevRev Turing AI focuses on AI-powered support automation and insights for customer service and product teams. While it offers automation of tasks and suggestions, it does not explicitly mention 'workflow observation' or 'pattern analysis' in the sense of unobtrusively observing on-screen workflows to identify repetitive tasks for individual users. Its AI capabilities are more geared towards understanding data, answering questions, and automating support-related processes rather than general desktop workflow optimization. It does have features like 'Automate the mundane' which includes streamlining manual tasks and 'Use Turing to suggest answers', aligning with task automation and actionable suggestions. It also has integration APIs, team collaboration features, analytics, and knowledge sharing capabilities.