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Turing AI is an AI-powered platform by DevRev designed to unify teams and accelerate AI adoption for customer support, CX, and product development. It provides tools for building AI chatbots, gaining insights from business data, and automating workflows. The platform emphasizes connected intelligence and advanced support automation for enterprise users.
Feature Matches6/14
See all6/14
Must Have
2 of 4
Actionable Suggestions
Task Automation
Workflow Observation
Pattern Analysis
Other
4 of 10
Integration APIs
Team Collaboration
Analytics Dashboard
Knowledge Sharing
Macro Recording
Smart Templates Library
Contextual Inline Help
Onboarding Accelerator
Privacy Controls
Non-Intrusive UI
Rationale
DevRev Turing AI focuses on AI-powered support automation and insights for customer service and product teams. While it offers automation of tasks and suggestions, it does not explicitly mention 'workflow observation' or 'pattern analysis' in the sense of unobtrusively observing on-screen workflows to identify repetitive tasks for individual users. Its AI capabilities are more geared towards understanding data, answering questions, and automating support-related processes rather than general desktop workflow optimization. It does have features like 'Automate the mundane' which includes streamlining manual tasks and 'Use Turing to suggest answers', aligning with task automation and actionable suggestions. It also has integration APIs, team collaboration features, analytics, and knowledge sharing capabilities.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Dec 10·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Dec 7·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.