Competitors

	Laiye
	Simular Desktop
	UiPath
	Userlane
	Power Automate
	Automation Anywhere
	EdgeVerve AI Next
	Apty
	Superhuman
	WalkMe	2
	UiPath Studio

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Document360

document360.com

Summary

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Document360 is an AI-powered knowledge base software designed for teams and customers to create, manage, and publish various types of documentation such as FAQs, user guides, product documentation, and SOPs. It offers features for content management, collaboration, analytics, and integrations with other business tools to streamline knowledge sharing and customer support.

Features
4/14

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Must Have

0 of 4

Workflow Observation

Pattern Analysis

Actionable Suggestions

Task Automation

Other

4 of 10

Integration APIs

Team Collaboration

Analytics Dashboard

Knowledge Sharing

Macro Recording

Smart Templates Library

Contextual Inline Help

Onboarding Accelerator

Privacy Controls

Non-Intrusive UI

Pricing
Tiered

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Professional

Custom

Internal & External Knowledge Base
Custom Web Address
Import from Word
Auto-Translate to 50+ Languages
SEO Customization
Customise Knowledge Base Design
API Documentation
Download Article as PDF
Feedback Manager
24/5 Support
Guided Setup
AI Content & FAQ Creation

Business

Custom

Popular

Everything in Professional, plus:
Custom Workflow Builder
Embedded Help Centre
Support Ticket Deflector
Pro Analytics Dashboard
Integrate with 30+ Tools
API Support
Dedicated Account Manager
AI Search & Answer

Enterprise

Custom

Everything in Business, plus:
Multiple Sign-On Models
Interactive Decision Tree
Testing Environment
Security Audit Trail
Dedicated Design Expert
24/5 Priority support
Auto-Generate Glossaries
Convert Screen Captures to Guides Beta
Create Video Tutorials Beta

Rationale

Document360 is a knowledge base software, which is a different product category from an AI-driven desktop assistant that observes workflows. While it offers features like analytics, integrations, and knowledge sharing, it does not focus on observing on-screen workflows, analyzing repetitive tasks for automation, or providing actionable suggestions for workflow optimization. Its AI features are primarily for content creation and search within the knowledge base, not for desktop workflow automation.