Whatfix

Whatfix is a Digital Adoption Platform that provides in-app guidance, product analytics, and interactive training environments for web, desktop, and mobile applications. It aims to improve user adoption, streamline workflows, and enhance productivity by offering contextual support, automated guidance, and insights into user behavior.

Whatfix is a Digital Adoption Platform that offers in-app guidance, product analytics, and interactive sandbox environments. While it doesn't explicitly state 'unobtrusive observation' or 'repetitive task analysis' in the same way as Second Cursor, its core functionality of 'in-app guidance,' 'contextual help,' 'workflow support,' and 'product analytics' strongly implies workflow observation and pattern analysis to provide actionable suggestions and task automation. The platform's ability to create 'Flows' (step-by-step instructions) and 'Task Lists' aligns with macro recording and task automation. It also offers features like 'Smart Templates Library' (Smart Solutions), 'Contextual Inline Help' (Smart Tips, Self Help), 'Integration APIs' (Integrations), 'Team Collaboration' (implied through enterprise focus and content sharing), 'Onboarding Accelerator' (Employee Onboarding, User Onboarding), 'Analytics Dashboard' (Guidance Analytics, Product Analytics), 'Knowledge Sharing' (Content Aggregation, Adoption Everywhere), 'Privacy Controls' (Data & Security features like Audit Logs, IP Whitelisting), and 'Non-Intrusive UI' (in-app guidance, contextual support). The AI-powered aspects further support the pattern analysis and actionable suggestions.