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Whatfix
whatfix.comSummary
Whatfix is a Digital Adoption Platform (DAP) that leverages AI to provide in-app guidance, product analytics, and workflow optimization. It helps businesses improve user adoption of software, accelerate employee training, and optimize digital workflows through contextual support, hands-on simulations, and data-driven insights.
Feature Matches14/14
See all14/14
Must Have
4 of 4
Workflow Observation
Pattern Analysis
Actionable Suggestions
Task Automation
Other
10 of 10
Macro Recording
Smart Templates Library
Contextual Inline Help
Integration APIs
Team Collaboration
Onboarding Accelerator
Analytics Dashboard
Knowledge Sharing
Privacy Controls
Non-Intrusive UI
PricingTiered
See allTiered
Standard
Custom
- In-App Guidance
- Smart Context
- Adoption Everywhere
- Content Aggregation
- Out-of-the-box Surveys
- Content Lifecycle Management
- Guidance Analytics
- Engagement Dashboard
- Manual Language Translation
- Smart Solutions
- Audit Logs
- Data Residency
- Limited Integrations
- SSO
- IP Whitelisting
- Cloud & self-hosted Deployment Options
- 24/5 Customer Support
- Named Customer Success Manager
- Content Author Training
- 2000 Articles
- Limited to 2 integrations
Premium
Custom
- In-App Guidance
- Smart Context
- Adoption Everywhere
- Unlimited Content Aggregation
- Custom Surveys
- Content Lifecycle Management
- Guidance Analytics
- Engagement Dashboard
- Auto Translation
- Auto Testing
- Smart Solutions
- Audit Logs
- Data Residency
- Unlimited Integrations
- SSO
- IP Whitelisting
- Cloud & self-hosted Deployment Options
- Offline Mode
- Virtual Desktop Support
- 24/5 Customer Support
- Named Customer Success Manager
- Content Author Training
Enterprise
Custom
- Drive enterprise-wide transformation at scale with flexible offerings designed for multi-app or unlimited DAP implementations.
Rationale
Whatfix is a Digital Adoption Platform that offers in-app guidance, product analytics, and interactive sandbox environments. While it doesn't explicitly state 'unobtrusive observation' or 'repetitive task analysis' in the same way as Second Cursor, its core functionality of 'in-app guidance,' 'contextual help,' 'workflow support,' and 'product analytics' strongly implies workflow observation and pattern analysis to provide actionable suggestions and task automation. The platform's ability to create 'Flows' (step-by-step instructions) and 'Task Lists' aligns with macro recording and task automation. It also offers features like 'Smart Templates Library' (Smart Solutions), 'Contextual Inline Help' (Smart Tips, Self Help), 'Integration APIs' (Integrations), 'Team Collaboration' (implied through enterprise focus and content sharing), 'Onboarding Accelerator' (Employee Onboarding, User Onboarding), 'Analytics Dashboard' (Guidance Analytics, Product Analytics), 'Knowledge Sharing' (Content Aggregation, Adoption Everywhere), 'Privacy Controls' (Data & Security features like Audit Logs, IP Whitelisting), and 'Non-Intrusive UI' (in-app guidance, contextual support). The AI-powered aspects further support the pattern analysis and actionable suggestions.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Dec 10·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Dec 7·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.