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Scribe
scribehow.comSummary
Scribe is a documentation tool that automatically creates step-by-step guides and tutorials from user workflows. It helps teams capture, edit, and share knowledge, aiming to standardize processes, onboard new hires, and assist customers by providing clear instructions rather than automating chat interactions.
Feature Matches12/14
See all12/14
Must Have
2 of 4
Workflow Observation
Actionable Suggestions
Pattern Analysis
Task Automation
Other
10 of 10
Macro Recording
Smart Templates Library
Contextual Inline Help
Integration APIs
Team Collaboration
Onboarding Accelerator
Analytics Dashboard
Knowledge Sharing
Privacy Controls
Non-Intrusive UI
PricingTiered
See allTiered
Basic
$0.00 monthly
- Works with any web app
- Quick customization
- Shareable with link & embed
- AI-powered automatic capture
- Unlimited guide creation
- On-screen walkthroughs
- In-context guide access
- Basic insights
- Capture web processes
- Chrome & Edge extensions
- Edit text & steps
- Share with link
- Embed in other tools
- Secure hosting
Pro Personal
$23.00 monthly
- Everything from Basic, plus...
- Works with web, mobile & desktop apps
- Customize with company branding
- Edit and redact screenshots
- Export to PDF, HTML and Markdown
- AI-powered automatic capture
- Unlimited guide creation
- On-screen walkthroughs
- In-context guide access
- Basic insights
- Capture web processes
- Capture desktop processes
- Chrome & Edge extensions
- Create Pages
- Edit text & steps
- Custom branding
- Manual redaction
- Share with link
- Embed in other tools
- Export to PDF
- Export to HTML
- Export to Markdown
- Secure hosting
Pro Team
$12.00 monthly
Popular- Everything from Basic, plus...
- Works with web, mobile & desktop apps
- Customize with company branding
- Edit and redact screenshots
- Export to PDF, HTML and Markdown
- Collaborate with your team using comments
- AI-powered automatic capture
- Unlimited guide creation
- On-screen walkthroughs
- In-context guide access
- Basic insights
- Capture web processes
- Capture desktop processes
- Chrome & Edge extensions
- Create Pages
- Edit text & steps
- Custom branding
- Comments
- Manual redaction
- Share with link
- Embed in other tools
- Export to PDF
- Export to HTML
- Export to Markdown
- Secure hosting
Enterprise
Custom
- Auto-redaction of PII & PHI
- Enterprise grade data governance
- SSO for authentication
- Central user and document management
- Creator, Viewer and Admin roles
- AI-powered automatic capture
- Unlimited guide creation
- On-screen walkthroughs
- Advanced insights
- Improve workflows with AI
- Capture web processes
- Capture desktop processes
- Chrome & Edge extensions
- Create Pages
- Voice transcription
- Guide verification workflow
- Multiple workspaces
- Edit text & steps
- Custom branding
- Customizable screenshots & annotations
- Comments
- Version history
- Assisted redaction
- Enforced automatic redaction
- Custom automatic redaction
- Share as video
- Share with link
- Embed in other tools
- Export to PDF
- Export to HTML
- Export to Markdown
- Export to Microsoft Word
- Confluence integration
- Enterprise search API
- Copilot integration
- Slack bot integration
- Custom AI assistants integration
- Customized sharing settings
- Secure hosting
- Configurable global sharing policies
- Authenticated viewers
- Multi-team governance
- SAML SSO
- SCIM user provisioning
- Role-based access control
- IP whitelisting
- URL whitelabeling
- Customer support
- Customer success
- Custom security & legal review
- Custom procurement
- Automatic volume discounting
Rationale
Scribe How focuses on automatically creating step-by-step guides and documentation by observing user actions (workflow-observation). While it doesn't explicitly mention 'pattern analysis' to identify inefficiencies for automation, it does generate 'actionable suggestions' in the form of guides and allows for 'macro-recording' through its capture feature. It offers a 'smart-templates-library' through its 'Scribe gallery' and 'Pages' feature, and provides 'contextual-inline-help' via 'Guide Me' and 'Sidekick'. It supports 'integration-apis' for embedding guides, facilitates 'team-collaboration' by sharing guides, and acts as an 'onboarding-accelerator'. The 'analytics-dashboard' provides insights on guide usage, and it aids in 'knowledge-sharing'. 'Privacy-controls' are available for sensitive data redaction, and its 'non-intrusive-ui' captures processes in the background. The core difference is that Scribe How's primary output is documentation, not direct task automation or AI-driven suggestions for workflow optimization beyond creating guides.
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The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.