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Capacity
apps.apple.comSummary
Capacity is an AI-powered support automation platform that helps businesses streamline customer and employee support processes. It features a Concierge chatbot that leverages a knowledge base to answer questions, manage helpdesk tickets, and automate workflows across multiple communication channels like chat, email, SMS, voice, and web.
Feature Matches2/28
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Must Have
0 of 10
API & Database Integrations
Drag-and-Drop UI Builder
Code Customization
Access Control & Security
Flexible Deployments
Drag-and-Drop UI Builder
Code Editor
Data Connectivity
API Integration
Workflows
Other
2 of 18
Workflow Automation
AI & LLM Integration
Debugging & Monitoring
Version Control Integration
Audit Logs & Analytics
Mobile-Responsive Support
Prebuilt React Components
AI-Generated App Assistant
Custom Theming & Branding
Partner & Customer Portals
Natural Language App Generation
Source Control Integration
Security & Permissions
Hosting Options
Multipage Architecture
Component Localization
Usage Analytics
PDF Data Extraction
Rationale
Capacity is primarily an AI-powered support automation platform, which aligns with the workflow automation and AI/LLM integration features. However, it does not appear to offer the comprehensive low-code/no-code development environment with UI builders, extensive API/database integrations, or code customization capabilities that are central to the Retool concept. Its focus is on automating support and knowledge management rather than general internal tool building.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Oct 14·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Oct 11·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.