
Gupshup Active.ai provides a Conversation Cloud platform with conversational AI tools for customer engagement. They offer solutions for building chatbots, agent assistance, and personalized customer experiences across various channels. Their platform focuses on automating conversations and driving business goals through AI Agents.
Gupshup's acquisition of Active.ai and their Conversation Cloud platform strongly indicates the presence of Conversational AI capabilities. The website highlights features like Conversation Builder, Agent Assist, and domain-specific AI models, suggesting API access for integration. Furthermore, the focus on enterprise solutions and customer engagement aligns with the 'Enterprise Solutions' feature.
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