Tidio

Tidio is a customer communication platform that offers live chat and AI-powered chatbot solutions. Their AI agent, Lyro, can handle customer inquiries and perform tasks, enhancing customer support. Tidio provides tools to improve customer engagement and drive sales.

Tidio's Lyro AI agent offers conversational AI capabilities, allowing it to solve customer problems and perform tasks like support experts. They offer API access for integration. They provide solutions for businesses to improve customer support and engagement. They also allow for customization of the AI agent through knowledge base integration, which aligns with fine-tuning and custom models.