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HubSpot Operations Hub

hubspot.com
Summary

HubSpot Operations Hub is a software designed for scaling businesses to sync, clean, and curate customer data, and automate business processes. It offers features like programmable automation, data sync, and data quality tools. The platform integrates with HubSpot's 'Breeze' AI tools to enhance marketing, sales, and customer service operations.

Features
7/13
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Must Have

4 of 5

Conversational AI

API Access

Safety & Alignment Framework

Enterprise Solutions

Fine-Tuning & Custom Models

Other

3 of 8

Code Generation

Multimodal AI

Research & Publications

Image Generation

Security & Red Teaming

Synthetic Media Provenance

Threat Intelligence Reporting

Global Affairs & Policy

Pricing
Tiered
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Free

$0.00 monthly
  • Two-way data sync
  • Default field mappings
  • Historical sync
  • All third-party integrations

Starter

$15.00 monthly
  • Everything in Free
  • Custom field mappings

Professional

$800.00 monthly
  • Everything in Starter
  • Programmable automation & bots
  • Webhooks
  • Data quality automation

Enterprise

$2,000.00 monthly
  • Everything in Professional
  • Datasets
  • Reporting calculations
  • Snowflake data share
  • Additional reports, lists & workflows
Rationale

HubSpot's Operations Hub, while primarily an operations software, integrates with HubSpot's broader AI capabilities under 'Breeze'. This includes conversational AI for customer service, API access for integrations, and features related to data quality and automation that align with safety and alignment frameworks. HubSpot also offers enterprise solutions and has AI features for content and sales, which can involve code generation (e.g., for automation) and multimodal AI (e.g., for content remixing). Their 'AI Trust Overview' and 'Model Cards' indicate a focus on safety and research. However, it's not a pure AI platform like OpenAI, but rather an operations platform with integrated AI features.