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ChatBot®
chatbot.comSummary
ChatBot® is an AI-powered cloud software designed for businesses to build and deploy intelligent chatbots across various communication channels. It automates customer service, marketing, and sales interactions using generative AI, offering features like dynamic responses, visual builders, and extensive integrations to enhance customer experience and operational efficiency.
Feature Matches11/15
See all11/15
Must Have
3 of 5
Guided Tool Interface
Creative Presets & Styles
User Authentication & Subscriptions
Multi-Model Integration
Tool Catalog & Categories
Other
8 of 10
Search & Filter
Favorites & History
Export & Integrations
Custom Prompt Templates
Usage Analytics
Multi-Language Support
In-App Resources & Tutorials
API Access & Developer Portal
Collaboration & Sharing
Mobile Responsive Design
PricingTiered
See allTiered
Starter
$52.00 monthly
- 1 active chatbot
- 12,000 chats/yr
- 7 days Training history
- Testing tool
- Debug mode
- Templates
- Flows
- Filters
- Entities
- Custom attributes
- User management
- User export
- Segments
- Chat Widget
- LiveChat
- Facebook Messenger
- Slack
- WordPress
- Shopify
- Zapier
- HelpDesk
- Freshdesk
- Zendesk
- Webflow
- BigCommerce
- Wix
- Squarespace
- All chats reporting
- Paid chats reporting
- Busiest period reporting
- All messages reporting
- Average messages reporting
- All users reporting
- Interactions popularity reporting
- Webhooks
- Javascript API
- REST API
- Moments SDK
- GDPR Compliance
- 256-bit SLL encryption
- SSO (Google, Microsoft, Apple)
- Data removal
- Automatic data removal
- Help center
- Email support
- Chat support
Team
$142.00 monthly
- 5 active chatbots
- 60,000 chats/yr
- Unlimited Training history
- Team collaboration
- Version history
- Automatic bot building
- Visual Builder
- AI Knowledge
- AI Assist
- AI model training
- Multilingual AI
- Testing tool
- Debug mode
- Templates
- Flows
- Filters
- Entities
- Custom attributes
- User management
- User export
- Segments
- A/B testing
- Moments
- Advanced button actions
- Chat Widget
- LiveChat
- Facebook Messenger
- Slack
- WordPress
- Shopify
- Zapier
- HelpDesk
- Freshdesk
- Zendesk
- Webflow
- BigCommerce
- Wix
- Squarespace
- Custom
- All chats reporting
- Paid chats reporting
- Busiest period reporting
- All messages reporting
- Average messages reporting
- All users reporting
- Interactions popularity reporting
- Webhooks
- Javascript API
- REST API
- Moments SDK
- GDPR Compliance
- 256-bit SLL encryption
- SSO (Google, Microsoft, Apple)
- Data removal
- Automatic data removal
- Help center
- Email support
- Chat support
Business
$424.00 monthly
- Unlimited active chatbots
- 300,000 chats/yr
- Unlimited Training history
- Team collaboration
- Version history
- White label
- Automatic bot building
- Visual Builder
- AI Knowledge
- AI Assist
- AI model training
- Multilingual AI
- Testing tool
- Debug mode
- Templates
- Flows
- Filters
- Entities
- Custom attributes
- User management
- User export
- Segments
- A/B testing
- Moments
- Advanced button actions
- Chat Widget
- LiveChat
- Facebook Messenger
- Slack
- WordPress
- Shopify
- Zapier
- HelpDesk
- Freshdesk
- Zendesk
- Webflow
- BigCommerce
- Wix
- Squarespace
- Custom
- All chats reporting
- Paid chats reporting
- Busiest period reporting
- All messages reporting
- Average messages reporting
- All users reporting
- Interactions popularity reporting
- Webhooks
- Javascript API
- REST API
- Moments SDK
- GDPR Compliance
- 256-bit SLL encryption
- SSO (Google, Microsoft, Apple)
- Data removal
- Automatic data removal
- Help center
- Email support
- Chat support
Enterprise
Custom
- Custom AI automation suited to your company
- Custom
- Custom SSO
- Service level agreements (SLAs)
- Personal onboarding
- Priority support
- Legal assistance
- Security assistance
- Alternative payment methods
- Pay with crypto
- Bot building service
- Bot maintenance
- Dedicated account manager
- Must contact sales
Rationale
ChatBot.com offers an AI chatbot software primarily for customer service, sales, and marketing automation. It features a visual builder (guided tool interface) for creating chatbots without coding, and provides ready-to-use templates (creative presets and styles). The platform supports user authentication and subscriptions with different pricing tiers. It also includes search and filter functionalities for templates, and allows users to review chat history (favorites and history). Integrations for exporting data and connecting with other platforms are available, along with API access for developers. While it focuses on chatbots rather than a broad range of AI tools, its core functionalities align with several must-have and other features, particularly in its approach to guided creation and templating.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Dec 10·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Dec 7·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.