Talkwalker Social Listening
talkwalker.comSummary
Ask questionsTalkwalker Social Listening is an AI-powered platform for social listening and media monitoring. It helps businesses track brand mentions, analyze sentiment, identify trends, and gain consumer insights across various social networks and websites. The platform utilizes its 'Blue Silk™ GPT' and 'Yeti' AI to provide summaries, answer questions, and classify conversations, aiding in reputation management and strategic decision-making.
Features0/20
See allNo common features found
PricingTiered
See allListen
- Industry-leading social listening and media monitoring
- Custom reports and alerts
- IQ Apps: pre-built use case dashboards
- Ideal volume for a starter social listening program
- Blue Silk™ AI: Helps you understand fundamentals better - your audiences and your brand
- Unlimited users
Analyze
- Industry-leading social listening and media monitoring
- Custom reports and alerts
- IQ Apps: pre-built use case dashboards
- 2X volume for deeper insights from social listening
- Blue Silk™ AI: Helps with deeper analysis and identifies more nuanced insights
- Custom dashboards and analytics of KPIs important to your business
- Social benchmarking across owned/ earned channels and against competitors
- Unlimited users
Business
- Industry-leading social listening and media monitoring
- Custom reports and alerts
- IQ Apps: pre-built use case dashboards
- 12X volume for strategic insights from social listening
- Blue Silk™ AI: Surfaces critical actionable insights for your strategic initiatives
- Custom dashboards and analytics of KPIs important to your business
- Social benchmarking across owned/ earned channels and against competitors
- Enterprise features and governance, to scale across regions and teams
- Unlimited users
Premium
- Industry-leading social listening and media monitoring
- Custom reports and alerts
- IQ Apps: pre-built use case dashboards
- 20X volume, to power org-wide consumer intelligence
- Blue Silk™ AI: Reveals holistic perspectives and opportunities to transform your business
- Custom dashboards and analytics of KPIs important to your business
- Social benchmarking across owned/ earned channels and against competitors
- Enterprise features and governance, to scale across regions and teams
- Unlimited users
Rationale
Talkwalker's Social Listening product focuses on monitoring online conversations, brand mentions, sentiment analysis, and trend identification across various social networks and websites. It is a social listening and analytics tool, not a social media scheduling application. It does not offer features for planning, creating, or automating posts, nor does it provide queue or calendar views for content scheduling. Therefore, it does not align with the 'SmartPost Scheduler' concept.
