Salesforce Marketing Cloud MobileConnect
salesforce.comSummary
Ask questionsSalesforce Marketing Cloud MobileConnect is a comprehensive mobile marketing platform that enables businesses to engage with customers across various mobile channels like SMS, WhatsApp, and mobile push. It offers tools for content creation, personalization, and automation of mobile campaigns, leveraging AI for optimized engagement and insights. The platform is designed to build customer loyalty and drive ROI through connected mobile experiences.
Features7/20
See allMust Have
3 of 5
Multi-Platform Scheduling
Multi-Account Management
Content Creation Tools
Queue and Calendar View
Mobile App Access
Other
4 of 15
Platforms Supported
Post Text Suggestions
Image Editing Tools
Subscription Tiers
Drafts Management
Auto Media Processing
Stock Photo Integration
GIF Search (Giphy)
Past Media Gallery
Post History
Schedule Range Configuration
In-App Purchases & Ads Management
Two-Factor Authentication
Email Support
Feature Request & Feedback Portal
PricingTiered
See allProfessional
- Email Marketing
- Content Creation
- Robust Analytics
Corporate
- Journey Orchestration
- Mobile Messaging
- AI-Powered Insights
Enterprise
- Journey Orchestration
- Multiple Business Units
- Global Platform
Rationale
Salesforce Marketing Cloud MobileConnect offers mobile marketing solutions including SMS, WhatsApp, and mobile push, aligning with multi-platform scheduling. It supports managing multiple business units, which implies multi-account management. The platform also includes content creation tools like drag-and-drop interfaces for templates and AI-powered suggestions for content and optimal send times. While it doesn't explicitly mention a 'queue and calendar view' or a dedicated 'mobile app access' for scheduling, it focuses on mobile engagement and automation. The pricing page clearly indicates different subscription tiers.