Sprinklr
sprinklr.comSummary
Ask questionsSprinklr is an AI-powered unified customer experience management (Unified-CXM) platform that helps enterprises manage various front-office functions. It offers solutions for marketing, customer service, social media management, and consumer intelligence, including competitive insights and benchmarking. The platform aims to consolidate tools and touchpoints to enhance productivity and customer experience.
Features12/20
See allMust Have
4 of 5
Multi-Platform Scheduling
Queue and Calendar View
Multi-Account Management
Content Creation Tools
Mobile App Access
Other
8 of 15
Platforms Supported
Drafts Management
Post Text Suggestions
Image Editing Tools
Auto Media Processing
Post History
Two-Factor Authentication
Email Support
Stock Photo Integration
GIF Search (Giphy)
Past Media Gallery
Schedule Range Configuration
Subscription Tiers
In-App Purchases & Ads Management
Feature Request & Feedback Portal
Rationale
Sprinklr is a comprehensive customer experience management platform that includes robust social media management capabilities. It explicitly offers social media publishing and scheduling across multiple platforms, a content calendar (queue and calendar view), and tools for managing multiple accounts. The platform also mentions content creation tools, image editing, and automatic media processing. While a dedicated mobile app is not explicitly highlighted as a standalone feature, the platform's enterprise focus and mention of 'Advocacy On-the-go' for Android, iPhone, or desktop suggest mobile access. It also mentions email support and two-factor authentication.