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Userpilot
userpilot.comSummary
Userpilot is a product growth platform designed to help businesses improve user onboarding, engagement, and retention for their web and mobile applications. It offers tools for creating in-app guides, collecting user feedback through surveys, and providing product analytics to understand user behavior and optimize experiences.
Feature Matches3/13
See all3/13
Must Have
2 of 5
Rich Text Editor
Reader Engagement Metrics
Distribution & Recommendation Engine
Membership & Monetization
Community Feedback Tools
Other
1 of 8
Mobile App Access
Publication Management
User Profiles & Following
Tags & Topics
Email Newsletter Integration
Audio Story Playback
Social Sharing & Embedding
Search & Discovery
PricingTiered
See allTiered
Starter
$299.00 monthly
- Up to 2,000 Monthly Active Users
- In-App User Engagement (Flows, Spotlights, Banners, Checklists)
- User Segmentation & Tracking (Up to 10 Segments)
- Analyze Usage Trends (Track & Analyze Pages, Programmatic Events, Visually Labeled Events)
- NPS Survey
- Session Replay (5,000 Sessions)
- Engagement Reporting
- Weekly Digest
- Custom Branding
- 3 Seats
- Unlimited Domains
- 1 Year Data Retention
- Compliance (SOC 2 Type 2, HIPAA, ISO 27001, GDPR)
- 2FA
- Identity Verification
- Email Support
- Limited to 2,000 MAUs
- Limited to 10 user segments
- No advanced product analytics (Funnels, Retention, Paths, Custom Dashboards)
- No Resource Center or Email Engagement
- No advanced surveys (other than NPS)
- No unlimited session capture or custom replay retention
- No mobile engagement features
- No advanced targeting & personalization (A/B testing, localization)
- Limited integrations (no webhooks, bulk import/export, data warehouse sync, Hubspot, Salesforce)
- Limited seats (3)
- No staging environment or multi-application support
- No SAML SSO, roles & permissions, or activity logs
- No live chat, phone support, or dedicated CSM
Growth
$799.00 monthly
Popular- Everything from Starter
- Custom MAUs
- Advanced Product Analytics (Trends, Funnels, Retention, Paths, Custom Dashboards, Cross-Application Product Analytics, Cross-Application Executive Dashboards)
- Event Autocapture (Retroactive Events Autocapture)
- Resource Center & Advanced In-App Surveys
- Email Engagement
- Saved Playlists (Session Replay)
- Advanced Targeting & Personalization (Event-Based Content Triggering, Event Custom Occurrences & Metadata, A/B Testing & Experimentation, Localization - 5 languages, Content Throttling & Ordering)
- Content Error Alerts
- Custom CSS
- Custom Signals & Notifications
- Design Library
- Integrations (Webhooks - 3 Webhooks, HTTP API, Bulk Import Historical Events, Bulk Export Events)
- 15 Seats
- 3 Year Data Retention
- Staging Environment
- Multi-Application Support
- Live Chat
- 90-Day Implementation Plan
- Mobile Engagement is an Add-On
- Unlimited Session Replays is an Add-On
- Data Warehouse Sync is an Add-On
- Hubspot integration is an Add-On
- Salesforce integration is an Add-On
- Localization limited to 5 languages
- Limited seats (15)
- No phone support, priority troubleshooting, dedicated CSM (unless add-on)
- No SAML SSO, roles & permissions, or activity logs (unless add-on)
Enterprise
Custom
- Everything from Growth
- Premium Integrations (Unlimited Webhooks, Data Warehouse Sync, Hubspot, Salesforce)
- Bulk Data Export & Import
- Custom Roles & Permissions
- SAML SSO & Activity Logs
- Security Audit & Compliance (Custom Domain Hosting, SAML 2.0 SSO, Roles & Permissions, Activity Logs)
- Custom Contract & SLA (Service Level Agreement (SLA), Custom Invoicing)
- Custom MAUs
- Unlimited User Segmentation
- Unlimited Localization
- Unlimited Seats
- Custom Data Retention
- Phone Support
- Priority Troubleshooting
- Dedicated Customer Success Manager
- Optional EU Data Hosting
- Technical Implementation Specialist
- Security Assist
- Professional Services & Consulting
Rationale
Userpilot is a product growth platform that helps businesses onboard, engage, and retain users on their web and mobile applications. While it doesn't directly offer content publishing like Medium, it provides tools for creating in-app experiences (which can be seen as a form of content), tracking user engagement, and has mobile app capabilities. It lacks features related to public content distribution, monetization for writers, or community feedback on published stories in the same vein as Medium.
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Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Oct 14·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Oct 11·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.