Summary

Jam is a browser extension designed to streamline bug reporting for development teams. It allows users to capture screen recordings, screenshots, and instant replays, automatically collecting technical logs like console and network data. The platform generates shareable links for these reports and integrates with various issue-tracking tools to facilitate faster debugging and collaboration.

Features
8/16
See all

Must Have

4 of 5

Screen Recording

Camera Recording

Instant Shared Links

Basic Video Editing

Viewer Analytics

Other

4 of 11

Team Library

Slack Integration

Mobile App Support

Enterprise Security & Compliance

Timestamped Comments

Emoji Reactions

Auto-Generated Transcripts

Gmail Integration

Custom Branding

Password Protection

API Access

Pricing
Tiered
See all

Free

$0.00 monthly
  • Unlimited Jams
  • Unlimited folders
  • Annotation tools
  • Instant Replay
  • Video annotations
  • Video blurring
  • Iframe and canvas support
  • Metadata
  • Console & Network logs
  • Device metadata
  • User actions
  • Custom metadata
  • Slack integration
  • Issue Trackers (Linear, Jira, Asana, ClickUp, GitHub, GitLab)
  • 1 creator
  • Private Jams
  • Private folders
  • 5 AI generations / month

For individuals (Pro)

$12.00 monthly
  • App integrations
  • Video blurring & annotations
  • Autofill title and repro steps with AI
  • Unlimited Jams
  • Unlimited folders
  • Annotation tools
  • Instant Replay
  • Video annotations
  • Video blurring
  • Iframe and canvas support
  • Metadata
  • Console & Network logs
  • Device metadata
  • User actions
  • Custom metadata
  • Slack integration
  • Issue Trackers (Linear, Jira, Asana, ClickUp, GitHub, GitLab)
  • 1 creator
  • Private Jams
  • Private folders
  • 200 AI generations / month

For teams

$14.00 monthly
Popular
  • Unlimited viewers
  • Backend logging integration
  • Permissions & access controls
  • Video blurring & annotations
  • Autofill title and repro steps with AI
  • Unlimited Jams
  • Unlimited folders
  • Annotation tools
  • Instant Replay
  • Video annotations
  • Video blurring
  • Iframe and canvas support
  • Metadata
  • Console & Network logs
  • Device metadata
  • User actions
  • Custom metadata
  • AI-Debugger
  • Slack integration
  • Issue Trackers (Linear, Jira, Asana, ClickUp, GitHub, GitLab)
  • Backend Logging
  • Unlimited viewers
  • 15 creators
  • Private Jams
  • Private folders
  • Team access controls
  • Workspace analytics
  • 200 AI generations / month

For companies (Enterprise)

Custom
  • Unlimited viewers and creators
  • Custom integration templates
  • Custom retention policies
  • Priority support
  • SAML / SSO
  • Audit logs
  • Unlimited Jams
  • Unlimited folders
  • Annotation tools
  • Instant Replay
  • Video annotations
  • Video blurring
  • Autofill title and repro steps with AI
  • Iframe and canvas support
  • Metadata
  • Console & Network logs
  • Device metadata
  • User actions
  • Custom metadata
  • AI-Debugger
  • Slack integration
  • Issue Trackers (Linear, Jira, Asana, ClickUp, GitHub, GitLab)
  • Backend Logging
  • Unlimited viewers
  • Unlimited creators
  • Private Jams
  • Private folders
  • Team access controls
  • SAML SSO
  • Workspace analytics
  • Custom data retention policy
  • Audit logs
  • Priority support

Jam for Customer Support (Team add on)

Custom
  • Easily request screen recordings from your customers in one click
  • Connects to your team’s Intercom helpdesk
  • Nothing for your customers to install or setup
  • Speed up ticket resolution time
  • Avoid back and forth with developers
Rationale

Jam is a browser extension primarily focused on bug reporting, which involves capturing screen recordings and generating instant shareable links with technical logs. While its core purpose is bug reporting rather than general asynchronous video communication, it offers several features that align with the provided list, such as screen recording, instant shared links, basic video editing (annotations, blurring), team workspaces (similar to a team library), Slack integration, and enterprise security features. It also mentions mobile inspector, which implies some form of mobile app support for debugging. It does not explicitly offer camera-only recording, viewer analytics, timestamped comments, emoji reactions, auto-generated transcripts, Gmail integration, custom branding, password protection, or API access for general video communication, as its focus is specifically on bug reporting.