Competitors
50
Summary
Moxo is a client interaction and workflow automation platform designed to streamline B2B relationships. It provides tools for managing customer onboarding, service requests, and other business processes through collaborative workspaces, secure messaging, video meetings, and document sharing. The platform emphasizes automating workflows, integrating with existing systems, and providing performance insights.
Feature Matches5/16
See all5/16
Must Have
3 of 5
Camera Recording
Basic Video Editing
Viewer Analytics
Screen Recording
Instant Shared Links
Other
2 of 11
Timestamped Comments
Team Library
Emoji Reactions
Auto-Generated Transcripts
Slack Integration
Gmail Integration
Mobile App Support
Custom Branding
Password Protection
Enterprise Security & Compliance
API Access
PricingTiered
See allTiered
Business
Custom
- Workflows
- Workflow builder + templates
- Approvals
- Acknowledgements
- File requests
- Basic integrations
- Basic automations
- Messaging
- Video meetings
- File sharing with annotations
- eSignatures
- Meeting scheduler
- Content library
- Internal Portal
- Magic Links
- Logo + Branding
- Personal productivity dashboard
- Admin Portal
- Unlimited workspace history
- Milestones
- Tasks
- Workspaces
- Secure messaging
- Universal search
- SOC 2 Type 2
- Data encryption in transit
- Data encryption at rest
- Product expert desk
- Transfer work
- 10 GB storage / active user
- No conditional logic
- No shadow flows
- No forms
- No advanced integrations/automations
- No management reporting dashboard
- No 7-year audit
- No SAML SSO
- No dedicated Customer Success Manager
- No custom onboarding
- Client Portal Add-On requires additional fees
- Branding Kit Add-On requires additional fees
- No co-browsing
- No service requests
- No live chat
- No data sync integrations
- No custom business actions
- No private labeled app
- No custom URL/email domain
- No quick links
- No account manager mapping
- No client grouping
- No two-factor authentication
- No Enterprise API/SDKs
- No private cloud/on-premises deployment
- No dedicated Technical Account Manager
- No enterprise support
- 24/7 support not included
Business Pro
Custom
- Everything in Business
- Conditional logic
- Shadow flows
- Forms
- Advanced integrations
- Advanced automations
- Management reporting dashboard
- Audit (7 years)
- SAML SSO
- Dedicated Customer Success Manager
- Custom onboarding
- Client dashboard (Client Portal Add-On)
- Portal branding + configuration (Client Portal Add-On)
- Live chat (Client Portal Add-On)
- Service requests (Client Portal Add-On)
- Private-labeled app (iOS, Android) (Branding Kit Add-On)
- Custom URL (Branding Kit Add-On)
- Custom email domain (Branding Kit Add-On)
- Branching
- Dynamic Data Reference
- Co-browsing
- Data sync integrations
- Quick links
- Account manager mapping
- Client grouping
- Two factor authentication
- 25 GB storage / active user
- Client Portal Add-On requires additional fees
- Branding Kit Add-On requires additional fees
- No custom business actions
- No Enterprise REST API/SDKs
- No incoming/outgoing Webhooks
- No enterprise deployment options
- No dedicated Technical Account Manager
- No enterprise support
- No private cloud/on-premises deployment
- 24/7 support not included (available as add-on)
Enterprise
Custom
- Everything in Business Pro
- Custom business actions
- Enterprise REST API
- SDKs (iOS, Android, JavaScript, React Native, Cordova)
- Incoming and outgoing Webhooks
- Enterprise deployment options
- Dedicated Technical Account Manager
- Enterprise support
- Private cloud (Contact Moxo)
- On premises (Contact Moxo)
- 24/7 support (Add-on available)
- 250 GB storage / active user
Rationale
Moxo offers a comprehensive client interaction and workflow automation platform. While it does not primarily focus on asynchronous video communication like Loom, it includes features such as video clips (camera recording), video meetings, and a content library for documents and templated actions which can be considered a form of team library. The platform also mentions performance reports and activity intelligence which aligns with viewer analytics, and secure messaging and document exchange with annotations which can be interpreted as video comments in a broader sense. However, it lacks explicit mentions of screen recording, instant shared links for videos, or auto-generated transcripts specifically for video content, which are core to Loom's offering. The 'basic video editing' is inferred from the ability to record and share video clips within a workflow, implying some level of control over the video content.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Oct 14·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Oct 11·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.