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Userpilot
userpilot.comSummary
Userpilot is a product growth platform that helps businesses onboard users, drive feature adoption, and boost retention. It provides tools for in-app guidance, product analytics, user feedback surveys, and session replay to understand and improve the user experience.
Feature Matches0/16
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No common features found
PricingTiered
See allTiered
Starter
$299.00 monthly
- Up to 2,000 Monthly Active Users
- In-App User Engagement (Flows, Spotlights, Banners, Checklists)
- User Segmentation & Tracking (Up to 10 Segments)
- Analyze Usage Trends
- NPS Survey
- Track & Analyze Pages
- Programmatic Events
- Visually Labeled Events
- Engagement Reporting
- Weekly Digest
- Custom Branding
- 3 Seats
- Unlimited Domains
- 1 Year Data Retention
- SOC 2 Type 2, HIPAA, ISO 27001, GDPR Compliance
- 2FA
- Identity Verification
- Email Support
- Limited to 2,000 MAUs
- Limited to 10 User Segments
- No Custom Events
- No Retroactive Events Autocapture
- No Funnels, Retention, Paths, Custom Dashboards
- No Resource Center or Email Engagement
- Only NPS Survey (no other survey types)
- Session Replay limited to 5,000 Sessions
- No Mobile Engagement
- No A/B Testing or Localization
- Limited Integrations (no Mixpanel, Amplitude, Heap, Salesforce, Hubspot, Data Warehouse Sync)
- No Staging Environment or Multi-Application Support
- No SAML SSO or Roles & Permissions
- No Live Chat or Phone Support
Growth
$799.00 monthly
Popular- Everything from Starter
- Custom MAUs
- Advanced Product Analytics (Funnels, Retention, Paths, Custom Dashboards)
- Event Autocapture (Retroactive Events Autocapture, Custom Events)
- Resource Center & Advanced In-App Surveys
- Email Engagement
- Unlimited User Segments
- 15 Seats
- 3 Year Data Retention
- Event-Based Content Triggering
- A/B Testing & Experimentation
- Localization (5 languages)
- Webhooks (3 Webhooks)
- HTTP API
- Bulk Import Historical Events
- Live Chat Support
- Unlimited Session Replays (Add-On)
- Mobile Engagement (Add-On)
- Bulk Export Events (Add-On)
- Data Warehouse Sync (Add-On)
- Hubspot (Add-On)
- Salesforce (Add-On)
- Professional Services & Consulting (Add-On)
Enterprise
Custom
- Everything from Growth
- Premium Integrations (Data Warehouse Sync, Hubspot, Salesforce included)
- Bulk Data Export & Import
- Custom Roles & Permissions
- SAML SSO & Activity Logs
- Security Audit & Compliance
- Custom Contract & SLA
- Unlimited Seats
- Custom Data Retention
- Custom Domain Hosting
- Staging Environment
- Multi-Application Support
- Phone Support
- Priority Troubleshooting
- 90-Day Implementation Plan
- Dedicated Customer Success Manager
- Optional EU Data Hosting
- Technical Implementation Specialist
- Security Assist
- Service Level Agreement (SLA)
- Custom Invoicing
- Professional Services & Consulting (Add-On)
Rationale
Userpilot is a product growth platform focused on user onboarding, engagement, feedback, and analytics. It does not offer any video recording or sharing capabilities, which are the core 'must-have' features for Loom. Therefore, there are no matching features.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Oct 14·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Oct 11·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.