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BugHerd
bugherd.comSummary
BugHerd is a website feedback and bug tracking tool that allows clients and teams to provide in-context feedback, including video and audio recordings. It streamlines the review process by capturing technical data automatically and integrating with a Kanban task board for efficient task management. It's designed to replace traditional methods like emails and spreadsheets for web development projects.
Feature Matches5/16
See all5/16
Must Have
3 of 5
Screen Recording
Camera Recording
Instant Shared Links
Basic Video Editing
Viewer Analytics
Other
2 of 11
Timestamped Comments
Custom Branding
Team Library
Emoji Reactions
Auto-Generated Transcripts
Slack Integration
Gmail Integration
Mobile App Support
Password Protection
Enterprise Security & Compliance
API Access
PricingTiered
See allTiered
Standard
$49.00 monthly
- 5 Members
- Unlimited Client users
- Unlimited Projects
- Feedback on websites, Figma designs, PDFs, images
- Capture screenshots & technical metadata
- Video feedback
- Standard integrations (Trello, Slack, GitHub + 12 more)
- Capture screenshots & technical data
- Annotating screenshots
- Feedback on Figma designs, PDFs, images
- Public feedback widget
- Video feedback
- No custom branding/logo
- Clients cannot see feedback from other clients
- Clients cannot see member feedback
- No member-only commenting
- No client task board
- No dedicated success manager
- No onboarding & training support
- No SSO
- No 99.9% uptime SLA
- 10GB storage
Studio
$79.00 monthly
Popular- 10 Members
- Everything in Standard
- More storage (25GB)
- No custom branding/logo
- Clients cannot see feedback from other clients
- Clients cannot see member feedback
- No member-only commenting
- No client task board
- No dedicated success manager
- No onboarding & training support
- No SSO
- No 99.9% uptime SLA
Premium
$149.00 monthly
Popular- 25 Members
- Everything in Studio
- Custom branding
- Enhanced client collaboration
- Share member feedback with clients
- Private Team commenting
- Client project board
- Premium integrations (Jira, Asana, Linear, ClickUp, Monday.com)
- Clients see feedback from other clients
- Clients can see member feedback
- Member-only commenting
- Client task board
- No dedicated success manager
- No onboarding & training support
- No SSO
- No 99.9% uptime SLA
- 50GB storage
Custom
Custom
Popular- Custom limit on Members
- Everything in Premium
- Dedicated Success Manager
- Onboarding & Training Support
- Secure single sign-on (SSO)
- 99.9% uptime SLA
- Unlimited storage
Rationale
BugHerd offers video feedback which includes screen and audio recording, aligning with screen and camera recording features. It also mentions instant sharing of feedback and the ability to add comments. Custom branding is available on higher tiers. While it focuses on website feedback and bug tracking, the core video recording and sharing capabilities are present. However, it does not explicitly mention advanced video editing, viewer analytics, or auto-generated transcripts as primary features for the video feedback itself, which are key aspects of Loom's offering.
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Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Oct 14·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Oct 11·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.