Competitors
IRIS CRM
apps.apple.com
IRIS CRM is a customer relationship management (CRM) system tailored for the merchant services industry. It helps businesses manage client interactions, track sales, and monitor payment-related activities such as daily deposits, transactions, and chargebacks. The platform integrates with various banks and processors, providing tools for account boarding, residual calculations, and portfolio monitoring, all accessible via a mobile application.
Rationale
IRIS CRM is a CRM specifically designed for the merchant services industry. While it is not a payment platform itself, it integrates with payment processors and banks to help businesses manage their payment operations. It offers features like monitoring daily deposits, transactions, batches, retrievals, and chargebacks, which aligns with aspects of payment processing and reporting. The app also mentions 'Board accounts, calculate residuals and monitor your portfolio' which implies some level of payment management and reporting. The core offering is a CRM, but its deep integration and specific features for merchant services mean it handles data related to payment processing and provides reporting on it. The mobile app itself is a key feature.
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