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Acronis PSA
acronis.comSummary
Acronis PSA is a professional services automation software designed for Managed Service Providers (MSPs). It helps MSPs streamline back-office operations, automate billing and invoicing, manage service desks and tickets, and gain insights into business performance through KPI reporting. The solution also includes features for project management, inventory management, and native integrations with other Acronis products like RMM, cybersecurity, and data protection.
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Rationale
Acronis PSA is a professional services automation software for MSPs, focusing on billing automation, service desk, CRM, project management, and inventory. It does not offer any of the features related to observing on-screen workflows, analyzing patterns of repetitive tasks, or providing actionable suggestions and automations for individual user productivity, which are the core functionalities of 'Second Cursor'.
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See allBest alternatives to [Product] in 2024?
Reddit·tech_enthusiast·2d ago·+142
I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
Show HN: We built a better [Product]
Hacker News·startup_founder·5d ago·+89
After struggling with [Product]'s limitations, we decided to build our own solution.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
[Product] vs Competitor B - which one should I choose?
Reddit·confused_buyer·Dec 10·+67
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.
Why we migrated away from [Product]
Hacker News·cto_mike·Dec 7·+234
The breaking point was when they changed their API without notice. We lost 3 days of productivity. Solution C has been rock solid for us since we switched.