Salesmate

Salesmate is a unified CRM platform designed to automate sales, marketing, and customer support processes. It helps businesses streamline workflows, manage leads, track deals, and enhance customer engagement through features like AI-powered insights, automated tasks, email campaigns, and call intelligence.

Salesmate offers a CRM platform with extensive automation capabilities, including 'Smartflows' for automating repetitive tasks, 'AI Employee' for call transcription, summarization, and email composition, and features for scheduling and data management. While it doesn't explicitly state 'workflow observation' in the same passive, unobtrusive way as the concept, its automation features imply a form of pattern analysis and task automation based on defined triggers and AI insights. It focuses heavily on sales and marketing workflows rather than general desktop productivity, which is a key difference from the 'Second Cursor' concept. However, it does provide actionable suggestions (AI recommendations), task automation, macro-like capabilities (Smartflows, sequences), templates, integrations, team collaboration features, analytics, and knowledge sharing through call transcripts and summaries.