Competitors
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Unlock Full ReportOpenText Service Management Aviator is a secure, private generative AI virtual agent designed to enhance IT operations, ITSM, and AIOps. It aims to empower users with self-service capabilities, boost service agent productivity by expediting ticket handling, and simplify troubleshooting for IT staff by providing relevant information and remediation steps.
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OpenText Service Management Aviator is an AI-driven virtual agent for IT operations, ITSM, and AIOps. While it uses AI to provide answers, summarize tickets, and suggest solutions, it does not explicitly mention observing on-screen workflows, analyzing repetitive patterns, or automating tasks in the way 'Second Cursor' does. Its focus is on improving self-service and agent productivity within an IT service management context, rather than general desktop workflow optimization and automation for individual knowledge workers.

I've been using Alternative A for 6 months now and it's been fantastic. The pricing is much better and the features are actually more robust than what [Product] offers.
It handles edge cases much better and the API is actually documented properly.
Check it out at our site.
Honestly, after trying both, Competitor B wins hands down. Better customer support, cleaner interface, and they don't nickel and dime you for every feature.