Summary
Vapi is a developer platform designed for building, testing, and deploying advanced voice AI agents. It provides a configurable API for integrating conversational AI into various applications, supporting both inbound and outbound call operations. The platform offers features for custom model integration, automated testing, and enterprise-grade security and compliance.
Features5/13
See allMust Have
5 of 5
Conversational AI
API Access
Safety & Alignment Framework
Fine-Tuning & Custom Models
Enterprise Solutions
Other
0 of 8
Image Generation
Code Generation
Multimodal AI
Research & Publications
Security & Red Teaming
Synthetic Media Provenance
Threat Intelligence Reporting
Global Affairs & Policy
PricingTiered
See allAd-Hoc Infra
Agency
- 3000 Call Bundled Minutes
- SMS/Chat Hosting Cost: $0.005 / msg
- 50 included Call Concurrent Lines +$10 / line / mo
- Unlimited Call Retention
- HIPAA / DPA / PCI: +$1000 / mo
- Call Bundled Minutes Overage: $0.18 / min
Startup
- 7500 Call Bundled Minutes
- SMS/Chat Hosting Cost: $0.005 / msg
- 100 included Call Concurrent Lines +$10 / line / mo
- Unlimited Call Retention
- HIPAA / DPA / PCI: +$1000 / mo
- Call Bundled Minutes Overage: $0.16 / min
Enterprise
- Unlimited Call Concurrent Lines
- Unlimited Call Retention
- Forward Deployed Support Channel
- SMS/Chat Hosting Cost: $0.005 / msg
- HIPAA / DPA / PCI: +$1000 / mo
Rationale
Vapi is a strong match for the OpenAI Platform concept. It explicitly offers a platform for building 'conversational voice AI agents' and emphasizes its 'API-native' approach for developers, covering the 'conversational-ai' and 'api-access' must-have features. The platform also highlights 'AI guardrails' and 'Automated testing' to identify 'hallucination risks', which aligns with the 'safety-alignment-framework'. The ability to 'Bring your own models' (LLM, TTS, STT) and 'Tool calling' for custom integrations directly supports 'fine-tuning-and-custom-models'. Furthermore, Vapi has a dedicated 'ENTERPRISE' section detailing features like SOC2, HIPAA, PCI compliance, and a 'Forward-deployed team', indicating robust 'enterprise-solutions'.
