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Sprinklr AI Studio

sprinklr.com
Summary

Sprinklr AI Studio is part of a larger Unified-CXM platform that enables businesses to create custom AI text classification models for analyzing customer interactions across various channels. It aims to improve insights, efficiency, and customer experience by automating the categorization and analysis of mentions and messages, and offers broader AI capabilities for marketing and customer service through its AI+ and core AI offerings.

Features
6/13
See all

Must Have

5 of 5

Conversational AI

API Access

Safety & Alignment Framework

Fine-Tuning & Custom Models

Enterprise Solutions

Other

1 of 8

Multimodal AI

Image Generation

Code Generation

Research & Publications

Security & Red Teaming

Synthetic Media Provenance

Threat Intelligence Reporting

Global Affairs & Policy

Rationale

Sprinklr AI Studio, along with Sprinklr AI+ and Sprinklr AI, offers a comprehensive AI platform that aligns well with the OpenAI Platform's description. It provides conversational AI capabilities, allows for custom AI model creation (fine-tuning), emphasizes enterprise solutions with security and compliance, and integrates with various data sources, suggesting multimodal capabilities. While direct API access for developers to build arbitrary applications isn't explicitly highlighted as a core offering of AI Studio itself, the broader Sprinklr platform does mention an 'API' under its platform overview, and the nature of integrating custom AI models implies programmatic access. The safety and alignment framework is addressed through 'Robust governance, data privacy and security' and 'Risk Mitigation' features.